The dental industry is changing. More and more offices are transitioning to work under some form of remote billing. What used to be easy and seamless communication needed for dental claims in a single office is now hampered by distance and scale. Offices and billers have been forced to string together less than ideal solutions like spreadsheets or email encryption.
Introducing Agrippon! Agrippon is a HIPAA compliant communication platform made for both centralized billers and dental offices. With this tool you are able to track insurance claims and keep all insurance billing information in one secure and organized place.
Using Agrippon, you avoid mistakes that lead to dropped claims and manage your billing team performance. Like all of our other clients, you can increase revenue, reduce costly delays and increase team efficiency
Agrippon's Engineered for Efficiency, Built with Purpose
If you have ever nagged a provider for insurance information of a patient, you know that they hate spreadsheets and emails to track claim information. A centralized biller was performing RCM for an office, and experienced these exact challenges. Miscommunication caused decreased cash flow and frustration. The biller decided to use Agrippon and introduced it to this office. But how would the office respond?
After trying the tool, she said, "If my EOB says I need this or I need that, I can go put that right on Agrippon. My offices are aware that they need to check it at least on a daily basis. And they love it, too!"
With increased responsiveness from the office, they were able to answer questions more timely. In one month, they answered outstanding questions worth $9,869.35. With such a simple tool, it was easy and quick.
Before Agrippon, the company had $9,869.35 worth of outstanding amounts that were over 30 days old. After Agrippon, they were able to answer questions more timely and improve communication, so that no outstanding amount is over 30 days old.
These graphs show the importance of tracking communication between care providers and billing teams. Through optimizing communication with Agrippon, this group practice collected an average of $7,780.55 additional revenue per week.
An office that decided to use Agrippon consistently has received a consistent dividend with little extra work. With just a few Agrippon requests per week, they were able to share information worth an average of $7,780.55 per week. This timely information increased cash flow and reduced lost claims
Before Agrippon, this dental group experienced chaos and confusion when tracking insurance claims. They were using a spreadsheet that felt unorganized to the clinical staff while the billers felt overwhelmed and unappreciated. Even worse was that this led to denied or unsubmitted claims and lost revenue. This all changed when they discovered Agrippon. Instead of the headache of using a spreadsheet, they had a seamless process that organized their claims. In only six weeks, the two offices had answered $75,895 worth of claim preparation questions which meant more accurate claims and more revenue.
This office and billing team were able to track and measure how well they communicated and the represented dollar amount.
I have to say that this is an amazing tool.
"One of my offices is pretty hard to work with due to communication issues. They want us to communicate back and forth with them but forget that we use Google Docs for interoffice communication. There were times when they would not check the [spreadsheet] for several days and be upset when they thought that we were not communicating with them what was needed or what was happening between billers and their offices.
I reached out to the Doctors in the office and explained what Agrippon does and the fact that it was HIPAA compliant and that there would not be a need for secured emails or risks that the patient information would be compromised using this when requesting information back and forth. It would skip the middle go between using encrypted emails and paying for this service to ensure patient privacy.
It has allowed us to communicate directly with the doctors and the office staff. Our wait times on data missing from a claim or patient file have been cut in half. If we need a note from the doctor to put on a claim, we are able to get that in almost real-time by sending them a task to complete on their desktop."
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